Our Privacy Statement
We do not collect any personal information about website users other than that facilitated by the use of “cookie” technology. “Cookies” are designed to enhance your online visit and permit you to access the full service within the website.
We request information from users on our order forms. Users have to provide contact information (such as name and delivery address) and financial information (such as credit card number and expiry date). This information is used for billing purposes and to fulfil customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
Surveys & Contests
From time-to-time, our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user, therefore, has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, as will be the case for most of the time that a user is browsing the web. If you have any questions about the security at our website, you can send an email to Info@wardwilliams.co.uk.
Correcting/Updating Personal Information
If a user’s personally identifiable information changes (such as your postcode), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done on the personal profile page or by sending an email to Info@wardwilliams.co.uk.
Notification of Changes